Apollo Vape UAE Age Restriction Policy – Adults Only (18+)

At Apollo Vape UAE, we are committed to preventing underage access to vaping products. We strictly enforce age verification in accordance with UAE regulations and our company values. This Age Policy explains our requirements and the measures we take to ensure that our products are sold only to adults of legal smoking age.

Legal Smoking Age Requirement

To purchase or use our website, you must be at least 18 years old. This is the legal smoking (and vaping) age in the United Arab Emirates, and we adhere to it without exception. By creating an account, browsing our site, or placing an order, you confirm that you are 18 years of age or older. If you are under 18, please exit our website immediately – you are not authorized to purchase products or engage with our services.

Age Verification Process

• At Account Registration/Checkout: We require date of birth information when you register or checkout as a guest. Our system and staff may review orders for any indications that the purchaser might be underage. We reserve the right to request additional proof of age after you place an order, especially if billing/shipping details do not clearly verify age.
• Manual Review & ID Request: If our automated checks or discretion flag an order, we might contact you to provide a copy of a government-issued ID. This is to verify age where names or addresses don’t match public data, or when placing high-quantity orders (which might indicate resale to minors).
• At Delivery: All deliveries are completed only after verifying age with a valid photo ID (Emirates ID, passport, or driver’s license). If the recipient cannot produce valid ID proving they are 18 or older, the delivery will be canceled and returned to us.
• Privacy Assurance: The courier will only verify your ID at the time of delivery and will not record or store personal information beyond this check.

Refusal and Cancellation

If we determine that a customer is under 18, we will refuse the sale and cancel the order. Payments made will be refunded (minus any applicable transaction fees), and the account may be suspended. Even if an underage customer uses false information but fails delivery ID verification, the order will still be canceled.

Bulk Purchase Restrictions

To prevent third-party distribution to minors, we may review or flag large quantity orders. If there’s indication of intent to resell, we may limit quantities or reject the order entirely. This measure is intended to prevent adults from supplying to minors.

Responsible Retailing Commitment

Apollo Vape UAE is fully committed to youth prevention. We train our staff to strictly enforce age checks, display age-warning notices on our site, and require age confirmation upon entry. We avoid marketing or content that appeals to minors and ensure our branding is adult-focused. Product packaging follows UAE labeling laws, including nicotine warnings and age restriction symbols.

Compliance with UAE Law

This policy aligns with UAE federal laws that prohibit the sale of tobacco and nicotine products to individuals under 18. We also comply with the UAE Ministry of Health’s regulations and cooperate with authorities to report or prevent unlawful sales.

If You Are a Parent or Guardian

We urge parents to monitor the online activity of minors. If you discover that a child under 18 has used our platform, please contact us immediately. We will cancel any pending orders and close the account to ensure youth safety. Vaping products are for adults only and may contain nicotine, which is harmful to developing adolescents.

Conclusion and Questions

Apollo Vape UAE strictly enforces age restrictions for the health and safety of our community. We do not make exceptions to our 18+ policy. If you have questions or need assistance verifying your age before placing an order, contact us:

• Phone / WhatsApp: +971 56 474 9283
• Email: support@apollouae.ae

We’re happy to help clarify any concerns.

Remember: Vaping is for adults only. If you are under 18, it's illegal and harmful. If you’re an adult, we welcome you and promise a secure, responsible retail environment.